Human Resources Manager

Job Description

<p><b>HR & Culture Manager</b> - Amplify Mission is pleased to partner with our Client, TWR Canada, to fill the role of HR & Culture Manager at their London, Ontario office.</p><p><br></p><p>*Please note that the application process for this role involves sending a cover letter and resume by email to our hiring team. Please see details below. </p><p><br></p><p><b>The Opportunity</b></p><p>Are you a values-driven HR leader with the maturity, discretion, and courage to guide a Christian ministry through a season of renewal?</p><p><br></p><p>Do you have the experience and wisdom to lead employee relations, build culture, and ensure compliance, while cultivating spiritual and organizational health?</p><p><br></p><p>TWR Canada is seeking an HR & Culture Manager who can confidently navigate change, rebuild trust, and steward healthy HR practices across a diverse, multi-location environment. This is a hands-on, in-office leadership role focused on shaping people systems and culture in alignment with TWR’s Christ-centered mission.</p><p><br></p><p><b>About Trans World Radio Canada (TWR Canada)</b></p><p>TWR Canada’s mission is to assist the Church in making disciples of all people by sharing Christ through media around the world. Founded in 1973, TWR Canada facilitates, creates, and supports Christian programming, digital resources, and missionaries who share the gospel through radio, digital platforms, and personal engagement.</p><p><br></p><p>Their work spans continents, and their heart is always the same: to share the hope of Jesus in the hard, hostile and unreached nations of the world.</p><p><br></p><p><b>About the HR & Culture Manager Role</b></p><p>The HR & Culture Manager provides practical and spiritual leadership in the areas of employee relations, organizational health, and human resources operations. You’ll lead initiatives that support culture transformation, talent acquisition, compliance, policy development, and staff care across TWR’s Canadian teams.</p><p><br></p><p>This is a key leadership role reporting to the President & CEO, with significant influence on the day-to-day well-being and long-term health of the organization.</p><p><br></p><p>Specifically, in this role you’d be responsible for:</p><p><br></p><p>Employee Relations & Culture – 40%</p><ul><li>Lead employee relations with wisdom, maturity, and discernment, handling performance issues, mental health concerns, and sensitive conversations with grace and clarity.</li><li>Design and lead initiatives that strengthen staff retention and foster a Christ-centered culture of joy and connection, through recognition, team-building, retreats, and shared celebrations.</li><li>Support managers through change management, conflict resolution, and performance coaching.</li><li>Champion a renewed culture of accountability, care, and Christ-centered values following a season of organizational change.</li><li>Help rebuild morale and belonging across a distributed team, including remote staff and newly restructured departments.</li></ul><p><br></p><p>Compliance & Policy – 25%</p><ul><li>Ensure HR compliance with ESA, Canada Labour Code and update policies in accordance with legal requirements and ministry values. </li><li>Advise leadership on legal and ethical implications of employment decisions.</li><li>Ensure documentation is complete and up to date, including contracts, employment offers, handbooks, and HR files.</li></ul><p><br></p><p>Talent Acquisition & Onboarding – 15%</p><ul><li>Lead all recruitment efforts, from job posting through to offer, onboarding, and early-stage development.</li><li>Work with hiring managers to define roles clearly and hire team members who align with the mission.</li><li>Design onboarding experiences that set a spiritual and cultural tone from day one.</li></ul><p><br></p><p>Performance Management & Organizational Support – 10%</p><ul><li>Oversee annual reviews and staff development processes, supporting managers with performance plans and feedback tools.</li><li>Partner with the President & CEO on departmental restructuring and organizational alignment projects.</li><li>Provide strategic input on long-term team growth and capacity planning.</li><li>Help staff create personalized growth and development plans, offering coaching and identifying training that equips them to grow within TWR Canada.</li></ul><p><br></p><p>Compensation & Administration – 10%</p><ul><li>Coordinate payroll, benefits administration, and vacation tracking in collaboration with Finance.</li><li>Maintain employee records and HR documentation using digital systems and appropriate security protocols.</li><li>Evaluate HRIS and internal systems to streamline HR processes.</li></ul><p><br></p><p><b>Qualifications</b></p><p><br></p><p>Spiritual Alignment</p><ul><li>Demonstrated alignment with TWR Canada’s Statement of Faith, mission and core values.</li><li>Models Christ-like character and spiritual maturity in all relationships.</li><li>Willingness to lead in prayer, devotions, and spiritual rhythms of the organization.</li></ul><p><br></p><p>Education & Experience</p><ul><li>3–5 years in a senior HR role (non-negotiable) with proven experience in employee relations, compliance, and culture.</li><li>Post-secondary education in Human Resources, Business Administration, or related field.</li><li>Knowledge of Canadian employment law, including ESA, Canada Labour Code, and multi-provincial requirements.</li><li>Experience supporting staff through sensitive matters such as immigration, mental health, and restructuring.</li></ul><p><br></p><p>Personal Skills</p><ul><li>High emotional intelligence, excellent communication, and strong discretion.</li><li>Experience building workplace culture in a distributed team (remote/hybrid/in-office mix).</li><li>CHRP designation and JHSC certification (considered assets).</li><li>Familiarity with Microsoft Office Suite and HRIS platforms.</li></ul><p><br></p><p>If you meet some but not all of these requirements, we still encourage you to apply. We are looking for passionate and committed individuals who are willing to learn and grow in community.</p><p><br></p><p><b>Work Environment:</b> This is a permanent, full-time position (40 hours per week), based in London, Ontario. The role follows core business hours, Monday to Friday, with no regular travel expectations, though occasional evening or weekend work may be required for TWR events. The desired start date is as soon as possible.</p><p><br></p><p><b>Compensation & Benefits:</b> The salary range for this position is $55,000 – $72,000 per year, commensurate with education and experience. The benefits package includes dental, extended health care, life insurance, and an Employee Assistance Program (EAP), available after the probationary period. TWR Canada also offers RRSP contributions and three weeks’ vacation per year, pro-rated based on the start date.</p><p><br></p><p><b>How to Apply</b></p><p>Please submit a resumé and cover letter to <b>people@amplifymission.ca</b> </p><p><br></p><p><b>Your resumé should note:</b> (1) Your relevant human resources leadership experience, whether volunteer or paid; and (2) any relevant education and certification.</p><p><br></p><p><b>Your cover letter should include a description of:</b> </p><ul><li>Your experience with HR leadership and employee relations</li><li>Why this opportunity resonates with your faith, calling, and professional goals</li></ul><p><br></p><p>We review applications on a rolling basis, and the position will remain open until a suitable candidate is found. Early applications are encouraged, as we may close the posting once an offer is accepted.</p><p><br></p><p>We thank all interested applicants, however, only those shortlisted for the role will be contacted. If shortlisted, additional information regarding the role and organization will be provided prior to an initial screening call.</p><p></p>