Charter Sales Representative

Job Description

✈️ Who we are:

Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn-key aircraft management, aircraft maintenance and FBO services.  Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada. 

For over 35 years, we've built a reputation for safety, service excellence, and innovation. Our passionate team of enthusiastic aviation professionals thrive in a fast-paced, customer-driven environment where continuous improvement is encouraged and celebrated.



💼 Why Chartright?

Make an Impact: Help shape the future of a growing aviation company.
Be Part of a Winning Team: Work with talented professionals who value collaboration and excellence.
Drive Change: Contribute to our ongoing transformation and growth, using your unique skills to improve processes and deliver results.
Grow Your Career: Access opportunities for personal and professional development.
Competitive Benefits: Enjoy a competitive compensation package, including 100% company-paid extended health and dental coverage.
Employee Perks: We offer a variety of partnerships, offering discounts for employees and their families.
Plan Ahead: Benefit from our generous RRSP/DPSP matching program.

👥 About the Role:

As a Charter Sales Associate, you will play a key role in delivering an exceptional private jet charter experience while driving Chartright’s continued growth as Canada’s leading provider of private jet services. This client-facing role involves managing both new and existing relationships, converting trip inquiries into revenue generating flights, and ensuring a seamless end-to-end travel experience.

Your responsibilities will include quoting, trip planning, post-charter administration, and proactive client engagement. You’ll collaborate across departments and with external partners to remove barriers to success and elevate the customer experience. A strong sales demeanor, strategic thinking, and a commitment to service excellence are essential. As you’ll be expected to generate new leads, grow existing accounts, and maintain long-term client loyalty.



🛠️ What You’ll Do:

Generate new business sales leads and growing existing customer accounts
Manage the end-to-end trip planning process for clients including developing detailed private charter quotes aligned to customers’ needs and coordinating trip details with operators
Liaise with Chartright’s Flight Coordination Centre and customers on specific travel requirements and unique customer trip details
Document customer details and trip plans via Chartright’s internal systems and processes
Collaborate with internal stakeholders to identify and execute service and product improvement opportunities
Attend trade shows, conferences and other promotional networking events


🎯 What You Bring:

Post secondary education in Business or related field
2-3 years’ related sales experience generating new business, growing existing sales and maintaining strong customer relationships; equivalent combination of education and experience will be considered
Demonstrated knowledge of the sales cycle, best practices and current market trends
Positivity, energy and proactivity
A customer-focused, solutions-oriented approach
Solid problem-solving, judgement and negotiation skills
Ability to manage multiple initiatives in a fast-paced environment
Strong organizational and planning skills with attention to detail
Effective verbal, written and interpersonal communication skills
A collaborative, professional, customer driven approach
Proficiency with MS Office and CRM/reporting/analytics tools
Experience in the aviation industry or an aviation sales role an asset


🌍 Diversity & Inclusion:

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact HR@chartright.com. 



Ready to take off with us? Apply today and help shape the future of aviation.
We thank all applicants for their interest. Only those selected for an interview will be contacted.